More Problems Reported with the Remote Software for the July 2021 Bar Exam

30 jurisdictions had remotely administered exams in July and 25 had in-person tests.

Unfortunately, for the remotely administered exams, technical issues that many candidates faced in October 2020 and February 2021 happened again on the July 2021 bar exam.  

ExamSoft has been the provider for the remotely administered exams.  ExamSoft asserted that any complications were related to hardware and memory issues, but those students who had technical problems blame the ExamSoft software for their issues.

Some students reported that their screens went blank during the MPT.  One student said that after the MPT he noticed that the camera did not record. Others said that the system just crashed prior to the exam.

Students spent valuable time at the start of the exam or on their breaks calling ExamSoft for help.  Some were successful in getting the exam restarted by uninstalling and then reinstalling the software, some students borrowed another computer to finish the exam, some students had to reboot their computers. Others were unsuccessful in fixing the issues and in taking the exam, with ExamSoft telling them there was nothing more they could do for the student.

On the second day of testing for the MBE, there were fewer problems but some students did report that their computers froze or that some of the questions were cut off.

The biggest issue was the day of stress and anxiety—specifically, being on hold, waiting for ‘resume codes’ and not knowing how this might impact their overall score. It was totally outside of the students’ control.

Jurisdictions have been reaching out to arrange solutions. NCBE shared examinees’ frustration with this situation and supports the jurisdictions in seeking to ensure a fair and equitable resolution.

Fortunately, there were no reported technical issues at the in-person testing sites.

According to the NCBE, the July 2021 exam was the last remotely administered bar exam.

If you have failed the bar exam or are a foreign educated students, the MBE & UBE Testing Institute will help you. We have developed our virtual  programs for all students who will take the February or July bar exam. We are a one-on-one tutoring program that is remotely based, by telephone, by facetime, by Skype. We can help all repeat takers and foreign educated lawyers pass the bar exam.

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The MBE & UBE Testing Institute knows that taking the bar exam as a repeat taker can be an isolating experience. The MBE & UBE Testing Institute helps the student keep motivated and confident through interaction with an MBE & UBE Testing Institute’s online bar tutor and tutoring.

When you need help passing the bar exam, contact the MBE & UBE Testing Institute at mbetestinginstitute@gmail.com for more information, like us on facebook at UBE & MBE Testing Institute, follow us on twitter @MBETesting, see us on youtube.